Overview

This Return and Refund Policy applies to purchases made from our store operated by Shradha Enterprises, a proprietorship business owned by Sharad Chandra Jain.

Business Details:
Shradha Enterprises
Shop No. 149-150, Mahaveer Bhawan
Chaura Rasta, Jaipur, Rajasthan – 302003
India

GSTIN: 08AAQPJ4430R1Z1

By purchasing products from our website, you agree to the terms mentioned in this Return and Refund Policy.

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Returns

We accept returns only in the following situations:

• The product received is damaged

• The product received is defective

• The wrong product was delivered

Customers must request a return within 3 days of receiving the product.

To request a return, please contact us with:

• Order number

• Clear photos or video of the product

• Reason for return

Once our team verifies the issue, we will approve the return.

Returned items must meet the following conditions:

• Product must be unused

• Product must be in original packaging

• Product must include all accessories or tags

If the product does not meet these conditions, the return request may be rejected.

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Non-Returnable Items

The following items cannot be returned:

• Products used or damaged by the customer

• Products without original packaging

• Items returned after the return period

• Customized or personalized products (if applicable)

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Refunds

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.

If approved:

• Refunds will be processed within 5–7 business days

• The refund will be issued to the original payment method

Please note that depending on your payment provider or bank, it may take additional time for the amount to reflect in your account.

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Return Shipping

If the return request is approved due to:

• Wrong product delivered

• Damaged product

• Manufacturing defect

Then Shradha Enterprises will arrange or reimburse the return shipping.

If the return is requested for any other reason, the customer may need to bear the return shipping cost.

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Order Cancellation

Orders can be cancelled before the product is shipped.

Once the order has been shipped, it cannot be cancelled. In such cases, customers must follow the return process after receiving the product.

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Contact Information

For return or refund related queries, customers can contact:

Shradha Enterprises
Shop No. 149-150, Mahaveer Bhawan
Chaura Rasta, Jaipur, Rajasthan – 302003
India

GSTIN: 08AAQPJ4430R1Z1

Email: jewarmandi@gmail.com